UK Generations takes pride in striving for and achieving the best result for its customers.
To that end, Peter W Aughton makes best efforts to follow the standards of the Association of Genealogists and Researchers in Archives (AGRA) Code of Conduct. Therefore, here is a list of Aims that are based upon the AGRA guidance.
When carrying out research services, we aim:
- To be discreet in relations with clients, the public and the profession
- To be as accurate as available material will allow
- Not to engage in exaggerated, misleading or false publicity
- Not to knowingly publish as fact anything known to be false or unproven, nor knowingly be a party to such action by others
In our dealings with you, our customers, we aim:
- To avoid unnecessary duplication of effort and research
- To offer candid advice concerning the possible or probable results of any projected research
- To make reports as clear and as definite as the facts allow
- To clearly explain, if unable to resolve a client's problems, the reason, and if possible suggest alternative avenues of research.
- To strive to avoid the misquotation of any documents, or the citing as authoritative of any questionable source
- To seek, when appropriate and permitted, to examine original sources
- Not to conceal or withhold data relevant to a client's instructions
- To respect the confidential nature of a client's work, and not divulge any information concerning a client's family, business or personal affairs without prior consent
- Not to publish the results of research for which clients have paid without prior consent
When conducting the business of UK Generations, we aim:
- To strive at all times to uphold the integrity and reputation of the profession
- Not to knowingly injure or attempt to injure the professional reputation, prospects or practice of any other genealogist or researcher in archives
- Not to present another's work as their own
- Not to act in a manner detrimental to the best interests of the profession
Peter W Aughton acknowledges the guidance offered within the AGRA website.
See it for yourself at www.agra.org.uk